Privacy Policy

This Privacy Policy ("Policy") explains the relationship between you and the idesn website and application (the "Service") operated by idesn Inc. ("us", "we", or "our").

This document informs you about how we collect, use, and disclose personal information when you use our Service and the choices you have regarding that information.

We use your information to provide and enhance the Service. By using the Service, you consent to the collection and use of information in line with this Policy. Unless defined differently in this Privacy Policy, terms utilized in this Policy have the same meanings as those in our Terms and Conditions.

Definitions Personal Information - Personal Information refers to data about a living person who can be identified from that data (or from that data combined with other information we possess or are likely to possess).

Usage Information - Usage Information is data gathered automatically, either generated by the use of the Service or from the Service's infrastructure (e.g., the duration of a page visit).

Cookies - Cookies are small pieces of information stored on a user's device.

Data Controller - A Data Controller is an individual who (either alone or with others) determines the purposes and means by which any personal information is, or will be, processed.

For this Privacy Policy, we act as the Data Controller of your information.

Data Processor (or Service Providers) - A Data Processor is any person (other than an employee of the Data Controller) who processes data on behalf of the Data Controller.

We might use the services of various Service Providers to process your data more efficiently.

Data Subject - A Data Subject is any living person who is the subject of Personal Information.

User - The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Information.

Information Collection and Use - We gather different types of information for several purposes to offer and enhance our Service to you.

1. Types of Data Collected

Personal Information When using our Service, we may ask you to give us specific personally identifiable information that can be utilized to contact or identify you ("Personal Information"). Personally identifiable information might include, but is not limited to: Email address First name and last name Cookies and Usage Information Social Network Authentication and Posting Data.

We may use your Personal Information to contact you with newsletters, promotional materials, or other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

2. Usage Information

We may also gather information that your browser sends when you visit our Service or access the Service via a mobile device ("Usage Information").

This Usage Information may include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, this Usage Information may include information such as the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

3. Tracking & Cookies

Information We employ cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files containing small amounts of data that may include an anonymous unique identifier.

Cookies are sent to your browser from a website and saved on your device. Tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

Session Cookies: We use Session Cookies to operate our Service.

Preference Cookies: We use  Preference Cookies to remember your preferences and various settings.

Security Cookies: We use  Security Cookies for security purposes.

4. Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer and which are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

5. Legal Basis for Processing Personal Information under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

We may process your Personal Information because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

6. Retention of Data

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Information for internal analysis purposes. Usage Information is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Legal Requirements

We may disclose your Personal Information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Guard against legal liability

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

9. Your Rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

Whenever possible, you can update your Personal Information directly within your account settings section. If you are unable to change your Personal Information, please contact us to make the required changes.

If you wish to be informed about the Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Information we hold about you
  • To rectify any Personal Information held about you that is inaccurate
  • To request the deletion of Personal Information held about you
  • You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Information in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.

10. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytic: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Google AdWords: Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

12. Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe: Their Privacy Policy can be viewed at https://stripe.com/privacy

13. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18 years old. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@idesn.com